Privacy Policy

Privacy Statement

At Doiroi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Doiroi ("we," "us," or "our") collects, uses, shares, and processes your information.

1. Collection and Use of Personal Data

Personal data refers to any information that can directly or indirectly identify you. It also includes anonymous information that is linked to information capable of identifying you. Personal data does not include information that has been irreversibly anonymized or aggregated in such a way that it can no longer be used to identify you.

2. Promoting Safety and Security

We adhere to the principles of lawfulness, fairness, and transparency when collecting and processing personal data. We only collect the minimum amount of information necessary for specific purposes and implement appropriate technical and organizational measures to protect your data.

We use personal data to verify user accounts, monitor account activity, prevent fraud, investigate suspicious or potentially unlawful activities, and enforce our Terms and Policies. These activities are carried out based on our legitimate interest in maintaining the security and integrity of our products and services.

The following sections describe the types of personal information we may collect and how we use it.

What Personal Data We Collect

1. Information You Provide

We collect personal information that you voluntarily provide when you use our products or services or otherwise interact with us. This includes creating an account, contacting customer support, participating in surveys, using our online help center, or communicating through online chat.

If you place an order, we collect information related to your purchase, including payment and billing information, shipping address, contact details, and any account verification information necessary to complete your order.

2. Information Collected Automatically

When you visit our website or use our services, we may automatically collect certain information from your computer, mobile phone, or other device, including:

• Device type
• Unique device identifier
• IP address
• Operating system
• Browser type
• Usage information
• Diagnostic information
• Approximate location information

Where permitted by law, we may use technologies such as GPS, IP address, and similar technologies to determine your approximate location in order to improve our products and services.

How We Use Your Personal Data

In general, we use your personal data to provide, maintain, improve, and develop our products and services, communicate with you, deliver personalized content and advertising, and protect both our customers and our business.

3. Providing, Improving, and Developing Our Products and Services

We use personal data to operate, improve, and develop our products, services, and marketing activities. This may include data analysis, research, product development, auditing, and service optimization. Such processing is based on our legitimate business interests.

4. Requesting Deletion of Your Personal Data

If you wish to request the deletion of your personal data, please contact our Customer Support team.

Upon receiving your request, we will delete the personal information associated with your account, including but not limited to:

• Name
• Email address
• Contact information
• Order history
• Transaction records
• Account preferences

We will process your deletion request within 7 business days. During this process, we will ensure that your personal information is removed from our website's database whenever possible.

Please note that certain information, such as transaction records, may be retained where required by applicable laws, regulations, accounting obligations, or other legal requirements.